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CRM is a hard skill to learn. It sounds easy on paper, but it goes against everything you've ever learned for how to have polite social interactions. Imagine

CRM is a hard skill to learn. It sounds easy on paper, but it goes against everything you've ever learned for how to have polite social interactions. Imagine you're an intern watching someone like Jeff Dean give a live demo, and you think the presentation is proceeding in a way that is going to cause a major outage. What do you do? I'm guessing that 99% of the time, you're not going to say anything. "He knows what he's doing" "It's not appropriate for me to interrupt a senior engineer's demo". Defeating that intuition is what CRM training aims to eliminate, and it takes a lot of work to override that hardcoded human behavior. (Even for Americans. I imagine it's even harder for Koreans.) I'd really like to see # of hours of CRM training (and total training!) company wide vs. fatal accidents, and dig in even deeper to see if the training was even any good. (You could give every pilot 10 hours of bad training, and it wouldn't help the accident rate.) Anyway, I'm sure someone has these numbers. My guess is that much more work was done than saying "just speak English" and the problem was magically fixed.

khuey 5y ago
> Imagine you're an intern watching someone like Jeff Dean give a live demo, and you think the presentation is proceeding in a way that is going to cause a major outage. It's more like you're Guido van Rossum watching Jeff Dean give a live demo, and the presentation is proceeding in a way that is going to kill you, Dean, and 200 random people from the audience.
- markdown 5y ago
  > and the presentation is proceeding in a way that is going to kill you, Dean, and 200 random people from the audience. Skipping a step here and there is rarely ever going to seem like it'll end in deaths of your and everyone else in the flight. "We've flown this same route 2000 times before and never had an issue. My Captain is as old as my father and has been flying all his life. The weather is great, we're a little late, and he's probably right, skipping this pre-flight checklist this time isn't going to do any harm."
  - vishnugupta 5y ago
    I'm unable to follow your assertion so please help me understand this. > skipping this pre-flight checklist Does this happen? My only knowledge about piloting is checklists are considered sacrosanct. Wouldn't skipping a checklist raise a red-flag?
    - markdown 5y ago
      Yes, considered sacrosanct. However, my point was that if you skipped one, it's not a certainty that it would result in death. So if a captain said they should skip a checklist, the first officer might defer to their judgement and not oppose that decision. I was responding to a comment where it was implied that the decision was a definite life-and-death decision.

khuey 5y ago

> Imagine you're an intern watching someone like Jeff Dean give a live demo, and you think the presentation is proceeding in a way that is going to cause a major outage. It's more like you're Guido van Rossum watching Jeff Dean give a live demo, and the presentation is proceeding in a way that is going to kill you, Dean, and 200 random people from the audience.

markdown 5y ago
> and the presentation is proceeding in a way that is going to kill you, Dean, and 200 random people from the audience. Skipping a step here and there is rarely ever going to seem like it'll end in deaths of your and everyone else in the flight. "We've flown this same route 2000 times before and never had an issue. My Captain is as old as my father and has been flying all his life. The weather is great, we're a little late, and he's probably right, skipping this pre-flight checklist this time isn't going to do any harm."
- vishnugupta 5y ago
  I'm unable to follow your assertion so please help me understand this. > skipping this pre-flight checklist Does this happen? My only knowledge about piloting is checklists are considered sacrosanct. Wouldn't skipping a checklist raise a red-flag?
  - markdown 5y ago
    Yes, considered sacrosanct. However, my point was that if you skipped one, it's not a certainty that it would result in death. So if a captain said they should skip a checklist, the first officer might defer to their judgement and not oppose that decision. I was responding to a comment where it was implied that the decision was a definite life-and-death decision.