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The alternative to horrible customer service is not servicing poor customers. Traditional banks choose that solution. I'm not saying one is better than the othe
by xiphias2 5y ago
The alternative to horrible customer service is not servicing poor customers. Traditional banks choose that solution. I'm not saying one is better than the other though.
- wildrhythms 5y agoOther times the customer service is designed to be horrible. For example- allowing customers to create an account online, then requiring customers to call over the telephone to close the account (my ISP does this). Very annoying to sit in a phone queue for 20-30 minutes when I should be able to simply click a button that says "Close account." If I was president I would make it criminal.