I am not a big friend of rituals. They feel artificial to me. I have started to call people on Teams like we did when we had only phones. No planned meetings,

I am not a big friend of rituals. They feel artificial to me. I have started to call people on Teams like we did when we had only phones. No planned meetings, no “do you have time for a call?”, just call in the same way I would walk over in the office to chat with somebody. Others have started doing this too and it feels way less formal. I also have told people stop saying “sorry for interrupting “ when they call. It’s my job to help them and I get paid for it. As scrum master I tend to repeat all the time that the number one duty of everybody is to notify me when they run into a blocker they can’t resolve themselves. Or even better, call the person who can help. Call them now. All in all, I try to create an environment with direct communication so things get resolved quickly. I feel with remote work there is a temptation to formalize every interaction into a planned meeting so things that could get resolved in a five minute chat suddenly need days of going back and forth until people talk to each other directly.