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Hi OP, if you want drop an email to my HN handle at protonmail dot com. I can't promise magic but can speak with a person at work tomorrow to try to get this re

by pjbeam 5y ago

Hi OP, if you want drop an email to my HN handle at protonmail dot com. I can't promise magic but can speak with a person at work tomorrow to try to get this resolved for you.

gitrog 5y ago
Hi, thanks for the offer, I caved and provided Dropbox support with a copy of my passport and that seemed to be enough to resolve the issue (I hope, I really really hope). If you work at Dropbox I think it could still be useful to raise some of the concerns mentioned here with whoever is the product owner of this feature.