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> he could find an email that said that a customer was going to leave unless they fixed the bug Yes, otherwise it can totally be that his impact is not that l
by riku_iki 5y ago
> he could find an email that said that a customer was going to leave unless they fixed the bug
Yes, otherwise it can totally be that his impact is not that large actually.
- carlmr 5y agoCould be could not be, hence the hard to measure part. I've stopped using many tools because they created just too many issues. And in that case you will not write these emails as a customer, you just leave (as long as there are better options).