3 ms·
While I absolutely loathe dark patterns, I just wanted to share one thought. They may have to "add" you to their insurance plan or carrier before renting you t
by bound008 5y ago
While I absolutely loathe dark patterns, I just wanted to share one thought.
They may have to "add" you to their insurance plan or carrier before renting you the car. That infuriating service fee might actually be personalized for your driving record.
As for the credit card, it is user-hostile at best to demand this before being able to see a price. I wish there was an easier way to complain about businesses that openly violate terms of the standard merchant agreements. Imagine a physical store requiring you to swipe a credit card before being able to enter. Amazon had to allow for customers without phones or credit cards at their "Go" stores for compliance reasons.
- justin_oaks 5y agoAny list price that excludes additional fees should be shown as "Base price" or, better yet, explicitly list what types of additional fees have yet to be added to make up the final price. For variable fees, you could show a range of prices to show the minimum and maximum possible, or show the base price with an approximate or estimated additional fee. There are LOTS of ways to be open and clear with the customer about these things without being deceptive.
- dogman144 5y agoCommon misconception that may vary state to sate - insurers insure the car, not the driver, and a lot of the follow-on driver specific fees can be fine-print disputed if you really want to go to the mat over it.