4 ms·

For now, they're far enough ahead of any real competition that the flip-flopping won't be too harmful in the short term. They have a great product and they know

by angdis 15y ago

For now, they're far enough ahead of any real competition that the flip-flopping won't be too harmful in the short term. They have a great product and they know it. And, this isn't the first time Netflix pissed off customers. A few years back they tried to eliminate the ability to create multiple queues in one account-- they used some ridiculous excuse about technical issues. However, once Amazon and other comers start establishing themselves in the market, Netflix would do best to get its act together or perish.

veyron 15y ago
Though it should be said that blockbuster is now running ads that criticize quikster's move and the price increase
- vsl2 15y ago
  Yes, but it should also be said that Blockbuster is offering its $10/month streaming service only to Dish Network customers. I don't think there are many people who are going to make the switch to Dish Network because of the ability to pay to stream a very limited library. If Blockbuster offered the streaming package to the general public (like Netflix), then we may have some real competition.
digikata 15y ago
At the time they back off of that, but I've been noticing of late that the secondary accounts aren't really working in an integrated manner. I used it to split the viewing habits of the kids and adults in my household. That split isn't supported by the streaming. And recently the secondary queues have been experiencing technical difficulties.... I've attended some technical presentations on Netflix's streaming infrastructure. It's very well executed. However, at the user interface to the queues, streaming, and dvd infrastructure, they seem to be having technical difficulty or are making some bad strategic decisions. It feels like the estimation is that it's too hard and they're backing away from supporting well integrated queues and/or they're underestimating the value of the integration they have provided to the user. I think it's hard to integrate, but in the end worth the work. The harder you make a customer work to access programming, the easier it is to evaluate other competing services.

by angdis 15y ago

veyron 15y ago

Though it should be said that blockbuster is now running ads that criticize quikster's move and the price increase

vsl2 15y ago
Yes, but it should also be said that Blockbuster is offering its $10/month streaming service only to Dish Network customers. I don't think there are many people who are going to make the switch to Dish Network because of the ability to pay to stream a very limited library. If Blockbuster offered the streaming package to the general public (like Netflix), then we may have some real competition.

digikata 15y ago

At the time they back off of that, but I've been noticing of late that the secondary accounts aren't really working in an integrated manner. I used it to split the viewing habits of the kids and adults in my household. That split isn't supported by the streaming. And recently the secondary queues have been experiencing technical difficulties.... I've attended some technical presentations on Netflix's streaming infrastructure. It's very well executed. However, at the user interface to the queues, streaming, and dvd infrastructure, they seem to be having technical difficulty or are making some bad strategic decisions. It feels like the estimation is that it's too hard and they're backing away from supporting well integrated queues and/or they're underestimating the value of the integration they have provided to the user. I think it's hard to integrate, but in the end worth the work. The harder you make a customer work to access programming, the easier it is to evaluate other competing services.