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I disagree. Warranty should be void if I am tempering with the hardware.Imagine laptop vendor doing the same if you install Linux on a Windows laptop. They ma

I disagree. Warranty should be void if I am tempering with the hardware.Imagine laptop vendor doing the same if you install Linux on a Windows laptop. They may refuse to support the software issues but saying warranty is void because you have changed OS is ludicrous.

starwed 15y ago
Sure, but this doesn't matter in practice. I have never heard of anyone with a physically broken device being refused service because they have rooted it. I imagine they want to be able to cover their ass in case some popular ROM starts causing problems. Their actual actions, as opposed to the what they are theoretically able to do because of the terms you agree to, are pretty reasonable.
nuclear_eclipse 15y ago
But are you confusing OS with firmware? When you root your phone, you basically have to overwrite the firmware, eg, the recovery bootloader, to be able to flash a ROM. I'm pretty sure a laptop vendor would consider your warranty void if you decided to flash your BIOS with something other than an official update.
- drieddust 15y ago
  Your argument hold true if phone manufactures does not go out of the way preventing installation of custom ROM. Most of the manufactures design boot loader to specifically disallow installation of customs ROM.
dredmorbius 15y ago
Depending on the respective values of hardware, OS, and vendor support, you may very well find that this is the case. I could regale you with stories of how a large server vendor, name rhymes with "Hell", refuses to support a class of its iSCSI storage devices on its own hardware if you're not running, say, a specific Linux distribution, rhymes with "R-HEL", and will give you rather nasty time if you try to, say, get support based on a near-identical community enterprise operating system based on the same sources. The reasons probably boil down to marketing affiliations between "Hell Computers" and "Dead Rat", but (especially in light of prevarication on the part of Hell's salesforce regarding support) it doesn't make for a particularly rewarding support story. The further truth is that Hell hath relatively little competence in OS-level support, and will simply hand you off to R-HEL's own techs if you go past a level1/2 script. But Hell won't actually come out and tell you this. Point being: warranty / support is effectively voided based on OS choice. Despite vendor supporting the same OS on other products / in other contexts. And in fact using that OS for several of their own support services/products/offerings.

starwed 15y ago

Sure, but this doesn't matter in practice. I have never heard of anyone with a physically broken device being refused service because they have rooted it. I imagine they want to be able to cover their ass in case some popular ROM starts causing problems. Their actual actions, as opposed to the what they are theoretically able to do because of the terms you agree to, are pretty reasonable.

nuclear_eclipse 15y ago

But are you confusing OS with firmware? When you root your phone, you basically have to overwrite the firmware, eg, the recovery bootloader, to be able to flash a ROM. I'm pretty sure a laptop vendor would consider your warranty void if you decided to flash your BIOS with something other than an official update.

drieddust 15y ago
Your argument hold true if phone manufactures does not go out of the way preventing installation of custom ROM. Most of the manufactures design boot loader to specifically disallow installation of customs ROM.

dredmorbius 15y ago

Depending on the respective values of hardware, OS, and vendor support, you may very well find that this is the case. I could regale you with stories of how a large server vendor, name rhymes with "Hell", refuses to support a class of its iSCSI storage devices on its own hardware if you're not running, say, a specific Linux distribution, rhymes with "R-HEL", and will give you rather nasty time if you try to, say, get support based on a near-identical community enterprise operating system based on the same sources. The reasons probably boil down to marketing affiliations between "Hell Computers" and "Dead Rat", but (especially in light of prevarication on the part of Hell's salesforce regarding support) it doesn't make for a particularly rewarding support story. The further truth is that Hell hath relatively little competence in OS-level support, and will simply hand you off to R-HEL's own techs if you go past a level1/2 script. But Hell won't actually come out and tell you this. Point being: warranty / support is effectively voided based on OS choice. Despite vendor supporting the same OS on other products / in other contexts. And in fact using that OS for several of their own support services/products/offerings.