> Then why has the site become more annoying and less usable over time? I can't and won't speak on behalf of AirBnB, but you should keep in mind that in gener

> Then why has the site become more annoying and less usable over time? I can't and won't speak on behalf of AirBnB, but you should keep in mind that in general: a) all software grows by accretion until a breaking point, b) paying off technical debt without solving any concrete problem or adding any tangible benefit is not considered a worthwhile investment, c) a site did not changed for the worse if the data shows its conversion rate increased.