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I think you're referring to a B2B customer support role (e.g. a CSM), which is very different from what customer service at Airbnb is. There's no clients at Air
by ceeplusplus 5y ago
I think you're referring to a B2B customer support role (e.g. a CSM), which is very different from what customer service at Airbnb is. There's no clients at Airbnb with bespoke issues. It's more like customer service at a hotel.