There's no universe where a typical tiny customer is going to be able to impose policy on a large vendor, and there's just not that many vendors in this space.

There's no universe where a typical tiny customer is going to be able to impose policy on a large vendor, and there's just not that many vendors in this space. So, yes, I could go with "We're not going to use Github or Gitlab or any similar vendor because they don't meet our needs in this respect" but then I'm probably going to spend a bunch of time explaining to my board why we're reimplementing issue tracking and CI and that's likely to be some rough chuckles.