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The biggest thing is that if you are calling to complain, then you will IMMEDIATELY be discredited. They don't have any reason to keep you happy, so complaints
by alexb_ 5y ago
The biggest thing is that if you are calling to complain, then you will IMMEDIATELY be discredited. They don't have any reason to keep you happy, so complaints mean absolutely nothing. You cannot come with complaints - you must come with a solution, already prepared, such that it is easier for them to implement the solution than to not. People will always, 100% of the time, take the path of least resistance - actually make the path not resistant at all and it's the only way you can convince anyone to do anything.
- sokoloff 5y agoIt seems like the path of least resistance here is “only use school equipment to access school accounts”, create the kid a non-school Google account, and only use non-school accounts (his and others) on the private Chromebook. I find it annoying but acceptable that my work account doesn’t function on my non-work computer.
- yakak 5y agoI find the behavior as implemented entirely unacceptable. My work has Google apps and that caused a Chromebook I was using to immediately jump to managed by the company as soon as I logged in with my work account despite having no intranet/etc and no one intentionally configuring anything. It would never allow me to do regular processes for the chromebook's management even after full resets. The whole point of a restricted boot environment is to have multi user with proper separation where one user can't accidentally compromise the system. If an org is still unhappy mixing with other accounts or being on user provided hardware they should be able to block that. Stealing hardware and implementing anti-theft rules that should apply to verified org provided hardware on first login is a crime. Years ago, I debated Chromebooks as a solution for older relatives. Now I shudder to think what would have happened if I had and one of their nieces/nephews or grandkids had something to show them from school.
- birdman3131 5y agoHaving seen the absolutely atrocious screens in the school furnished chromebooks I half believe Vtech put higher res screens in their 90's kids laptops.