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Which Amazon? The online shopping? Yeah, that one's easy because good customer support is mostly taking your side unless you're being abusive, and because in re
by dale_glass 5y ago
Which Amazon? The online shopping? Yeah, that one's easy because good customer support is mostly taking your side unless you're being abusive, and because in reality most returns get thrown out anyway. Amazon shopping is also highly profitable. They're not scrounging cents they get from you watching ads.
AWS? You get no tech support without paying for it as far as I can tell. Pay $29/month minimum if you want to open tickets.
- LightG 5y agoFair enough. But if that is the case and that is the cost of good support (tbc) then pay it. Nothing is worse than signing up for a service where support may be needed but is somehow lacking or not even available.
- lupire 5y agoAmazon "support" is just giving you back some of the money you gave them, and maybe even taking it from someone else. Google does that too, trivially, because you aren't giving them money. They don't do anything to stop spamming fraudulent counterfeit products.