4 ms·
Good lord, just call the CPS IT helpdesk. Problem solved.
by jeffal 5y ago
Good lord, just call the CPS IT helpdesk. Problem solved.
- ccleve 5y agoDidn't know they existed. Just called them. They said "no, it cannot be removed". They suggested signing in with a different account, but when I do that, I get the error message "This account is not allowed to sign in within this network."
- hunter2_ 5y agoDo you get that error if you try using a different account (non-MDM, for example a personal Gmail account) after a factory reset, never using* the MDM account post-reset? * Feel free to use it in a third party browser such as Firefox or Brave, as another commenter suggested. Just don't use it for an OS login.
- fswd 5y agoAsk them for an administrative hearing. 99% chance they won't and will just remove it.
- plussed_reader 5y agoFrom your description it sounds like when your child signed in with the student account, one of the Ok's they hit for GoGuardian put your device on the schools managed account(cps.edu). If you're powerwashing and it's automatically pulling cps.edu managed policies as soon as it gets online then the school district IT needs to release your device, and then powerwash it and setup again without the cps.edu policies. Be aware if you want your child to do any official testing or use their student accounts on your personal device the district may require this arrangement.
- iso1631 5y agoSorry, are you saying it's impossible to completely wipe/factory-reset a chromebook that's been adopted by an MDM?
- plussed_reader 4y agoIt is non-trivial to release hardware where the serial number is showing as mated to a managed domain. If you're power washing and as soon as it connects online it gets cps.edu remote policies you're gonna need district IT to release the serial from management.