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> Support and warranty work is simplified when you only have 4 or 5 models of computer in your org, and can reference a spreadsheet to see exactly what a given
by zrm 5y ago
> Support and warranty work is simplified when you only have 4 or 5 models of computer in your org, and can reference a spreadsheet to see exactly what a given user has in front of them.
In theory you could treat desktops the same way. Any hardware problem? Discard entire machine.
This is obviously wasteful compared to replacing only the component which is broken. But it's hard sell to label that as a disadvantage.
- gigaflop 5y agoTrue, you can apply it to desktops, but those are bulkier and more expensive to ship. I've kept the box my laptop was shipped to me in, and it's got all bases covered if I need to send it back. I'd wager that sending a laptop back and forth twice is probably about as expensive as a single round trip for a desktop, and with less risk of breakage, since all the parts are soldered in place, with much less wiggle room for heavier stuff to break off.