4 ms·
Some folks seem to be taken back by the word "feel" in the title, but it rings true to me. I work at a place with lots of super smart people. Almost everythin
by SkipperCat 5y ago
Some folks seem to be taken back by the word "feel" in the title, but it rings true to me.
I work at a place with lots of super smart people. Almost everything is automated, but a lot of that automation breaks and you have to constantly get the creator involved to turn that "one little knob" to get it working for your job. That's fine for the creator because he/she knows exactly what to do when the problem occurs. However, if you're an internal customer trying to use that system, its infuriating.
If you're going to create IaC tooling for a team of 50 people, it needs to work without contacting the author. If not, you've just taken a 5 minute job and turned it into a 2 hour search for the bug event.
- DoneWithAllThat 5y agoI had this exact issue at a last company. We had a system that tore down and rebuilt our entire clusters to updates QPS estimates. It was the right idea and the right approach, but it was a big gnarly ball of code that broke frequently, requiring the steps it got stuck on to be done by hand and the code fixed for next time. So anyone working on it still had to know and be co dude that’s executing any arbitrary manual steps as well as understanding the code enough to fix it (or get the expert involved). I’m doubtful it was a net positive in that state.