If you're dealing with a chronic abuser then it doesn't matter one lick if they apologise or not. I'm only talking about dealing with non-abusers, or otherwise

If you're dealing with a chronic abuser then it doesn't matter one lick if they apologise or not. I'm only talking about dealing with non-abusers, or otherwise people who you can relate to in good faith (which doesn't mean there won't ever be problems).