3 ms·
Action items from a post mortem should not be “do better, human” but “prevent the humans from making this mistake, machine”
by zeckalpha 5y ago
Action items from a post mortem should not be “do better, human” but “prevent the humans from making this mistake, machine”
- ZephyrBlu 5y agoTrue, learning from your mistakes should be a given. In this case the person involved was completely ignorant though.
- rendaw 5y agoAnd missing details like, did his job require data analysis? Was he involved in coming up with the resolution in the post mortem, or was it done by someone unrelated?