Really the experience supporting users across lots of organisations is at odds to that. Coming from a place where changing the Windows background from the defa

Really the experience supporting users across lots of organisations is at odds to that. Coming from a place where changing the Windows background from the default XP theme resulted in people stating they literally weren't able to work and actually refusing to work for several days, having to hack up the Chrome deployment so the shortcut uses the IE icon and calls it "Internet Explorer", Brenda in accounting absolutely cares that she's on a Windows machine running Office unfortunately.