> "People mistakenly let process replace accountability" Who would do this? If a bug goes into production, the one responsible for the deployment is the one wh

> "People mistakenly let process replace accountability" Who would do this? If a bug goes into production, the one responsible for the deployment is the one who rolls it back and fixes it. Even it it becomes a sev-3 later down the line, they're usually the one who gets looped back in thanks to Git commits. I would say that a pre-prod environment allows teams to incorporate a larger set of accountability, such as UX validation, dedicated QA, translation teams (think intl ecom) even verifying third party integrations in their pre-prod environments.