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Looks interesting. Since this is HN, I will allow myself to tell you what I think: First thing, I had to go through two pages in order to discover that you wer

Looks interesting. Since this is HN, I will allow myself to tell you what I think: First thing, I had to go through two pages in order to discover that you were providing a 30-day free trial. Honestly, if that wasn't shown on HN, I would have closed the tab when I'd have seen the pricing page, because it implied that I would have to pay for something before I'm sure I like it, and most freemium businesses got me used not to do so. Therefore, I would suggest you to work on your front page. An idea would be to replace your "Start Today" CTA by something like "Try it, it's free!" or any copy that would let the user know he doesn't have to pay first. Second thing, more subjective, your pricing seems a little expensive to me, have you considered a free tier ? Anyways, congrats for launching and showing a functional product! Good luck to you!

zrail 15y ago
Thanks so much! I actually removed the free trial today but missed that bit of text. Offering a free trial is difficult because my costs with Twilio would get hard to absorb. Same reasoning applies to a free tier. Phone calls aren't free! :) Thanks again, though. I really do appreciate any feedback.
- uniclaude 15y ago
  Sure! If you can't provide a free tier, you may work on your frontpage in another way, such as providing a slideshow, or even a short video explaining how it works. Having a visual or a functional clue about the product may give more trust to potential customers. The only thing the current image you put on the left lets us know is that the website looks good, which might not be enough for most people to pay. I have no data to prove it, but it seems pretty straightforward to me. More, you can still a/b test it if you want, and I'd be glad to hear about the results ;).
  - zrail 15y ago
    Makes perfect sense. I'll take some more screenshots tomorrow and see if I can get a little animated thing going. I have some ideas but I've been focused on building out the product.
  - zrail 15y ago
    I took some more screenshots and also updated the pricing to include a free tier. What do you think?

zrail 15y ago

Thanks so much! I actually removed the free trial today but missed that bit of text. Offering a free trial is difficult because my costs with Twilio would get hard to absorb. Same reasoning applies to a free tier. Phone calls aren't free! :) Thanks again, though. I really do appreciate any feedback.

uniclaude 15y ago
Sure! If you can't provide a free tier, you may work on your frontpage in another way, such as providing a slideshow, or even a short video explaining how it works. Having a visual or a functional clue about the product may give more trust to potential customers. The only thing the current image you put on the left lets us know is that the website looks good, which might not be enough for most people to pay. I have no data to prove it, but it seems pretty straightforward to me. More, you can still a/b test it if you want, and I'd be glad to hear about the results ;).
- zrail 15y ago
  Makes perfect sense. I'll take some more screenshots tomorrow and see if I can get a little animated thing going. I have some ideas but I've been focused on building out the product.
- zrail 15y ago
  I took some more screenshots and also updated the pricing to include a free tier. What do you think?