My impression is that most companies are a dysfunctional mess _on_purpose_. The burden of delivering something in this mess in on the employees, and it allows t

My impression is that most companies are a dysfunctional mess _on_purpose_. The burden of delivering something in this mess in on the employees, and it allows the the companies to move faster, at the cost of burning out people - but they can always be replaced. The alternative, i.e. a hypothetical company would be a joy to work at, with good processes, good decision, plenty of time to make things right, would just take longer to deliver products and thus make less money for the owners. At least that's the short-term business thinking which seems to dominate current software world.