3 ms·

What's sad is their Better Business Bureau rating is A+. The customer review rating however is 1.22 out of 5. https://www.bbb.org/us/il/oakbrook-terrace/profi

• lordofgibbons 5y ago
  The BBB is a for profit company who's customers are businesses not consumers so I'm not surprised by this rating.
• function_seven 5y ago
  Serious question: Was the BBB always a joke? I remember 30 years ago it was generally regarded as a trusted and neutral entity. Much like Consumer Reports still is. (Yeah, people have their quibbles with CR’s methodologies and verdicts, but I don't see anyone question their integrity) But now I wonder if we (or just I?) were all just too unsophisticated to see that BBB had been captured by the businesses they purport to review.
  • kevin_thibedeau 5y ago
    They've always been the OG Yelp protection racket.