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youtube is a platform with billions of monthly users, scaling personal support is quite a difficult task MKBHD made a video today that properly highlights this
by Shadonototra 5y ago
youtube is a platform with billions of monthly users, scaling personal support is quite a difficult task
MKBHD made a video today that properly highlights this kind of issue: https://www.youtube.com/watch?v=1Cw-vODp-8Y https://www.youtube.com/watch?v=1Cw-vODp-8Y
- ulkesh 5y agoIf they can automate flagging/removing content, they can automate providing relevant information to the posters of said content. I'm not suggesting they throw people at the problem and provide on-call personal support to everyone. The only scaling issue my amateur brain can fathom is the manner in which the information is provided (data in a database then shown in a user interface, email notification, etc). And it's Google -- experts in AI, ML, data, and automation. Scaling sounds like an excuse, not a reason.