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> We do not provide other channels of customer support For the n-th time, they do and it's called Google One.
by sofixa 5y ago
> We do not provide other channels of customer support
For the n-th time, they do and it's called Google One.
- techdragon 5y agoThat’s not a customer support channel… that’s a paid service for getting bigger disk quotas and other trinkets and perks… basic customer support should not be a fucking perk.
- sofixa 5y agoCustomer support for a free service ? You get what you pay for.
- sangnoir 5y agoWhy hasn't a competitor arisen who uses customer support as a competitive advantage? Could it be because it is competitively disadvantageous to pay humans to support millions of non-paying "customers"?
- notreallyserio 5y agoWe're not really talking about non-paying customers here. We're talking about YouTubers posting ad-sponsored videos, ie revenue sources for Google.