> Absolutely, their customer support is stellar, across countries. What? You're the first person I've heard say this. It's certainly not my experience. For ex

> Absolutely, their customer support is stellar, across countries. What? You're the first person I've heard say this. It's certainly not my experience. For example, I tried to get a subscription to a soccer magazine for a young relative's birthday. They took the order and then apparently did nothing with it. I contacted them at least a half-dozen times over the following year and received a litany of excuses, promises of callback, and transfers to other people. Eventually, the order was quietly canceled. The one thing they've been good at for me is basic returns. But if I've ever needed to contact them for anything complex or unusual, they've been painfully clueless.