>their customer support is stellar, across countries. People in the US have no idea how bad customer support can be in third world countries. If I go to a stor

>their customer support is stellar, across countries. People in the US have no idea how bad customer support can be in third world countries. If I go to a store and buy something (pair of shoes, book, backpack, can of paint) and 5 minutes later I go back and decide that it doesn't fit or even show that it was broken, I can't get a refund. The salesperson, manager, etc will tell me that I can exchange it for another product, but since "we already logged the receipt on our system" (or some other BS explanation), there's no way to refund the money, only exchange for something else. Amazon's customer service is 10 times better than whatever was here before it. Now a few others have caught up and today offer good customer service. But Amazon is still better.