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Yeah, I'm confused, isn't "To get help with problems relating to your account, press 4." and similar just par for the course in almost every automated call sys
by feanaro 5y ago
Yeah, I'm confused, isn't "To get help with problems relating to your account, press 4." and similar just par for the course in almost every automated call system?
- ale42 5y agoYes it is. I think the author was supposing that the phone system will listen for DTMF tones only at that specific moment. But in fact in most cases those tones (at least nowadays) are detected at any time in the call (and of course ignored, if there's no reason to make use of them like in an automated call system menu).