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I honestly got this exact same scam happen to me, and probably came 50% of the way through falling for it. Especially since it happened just a few weeks after I
by Sebguer 5y ago
I honestly got this exact same scam happen to me, and probably came 50% of the way through falling for it. Especially since it happened just a few weeks after I had actually had my card compromised, and used for fraudulent transactions.
I got the same text about "confirming fraud transactions" and then a phone call from "my bank". I nodded along at his script for a few seconds, before I remembered the constant, unending advice of: "if your bank calls you, hang up and call back on the fraud number listed on your card". I told the person I'd do exactly that, and hung up.
I then checked my card account and confirmed that there actually weren't any fraudulent transactions, so didn't bother calling.
That said, I can absolutely see a world in which a tired or otherwise frustrated me would just follow along the script, and with a similar background to the author (I'm not a security professional, but I work in fintech and on security-adjacent things):
> I also find it entirely plausible that Apple (or Google) would require a bank to jump through these kinds of hoops in order to remove a fraudulently-added payment method from someone's account, and that Wells Fargo's system would be so janky and sloppily-built that this is the least awful way they could figure out how to do it.
This honestly resonates with me as a plausible thought path. I'm pretty confident that I wouldn't have actually provided the two-factor code, but again, everyone has off days, and everyone makes mistakes. That's the core of all of this, that endless refrain: defense has to work 100% of the time, offense only needs to work once.