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I almost got scammed regarding renewing my software subscription with Intuit. I got a voice message indicating that my credit card on file for the renewal was
by PopAlongKid 5y ago
I almost got scammed regarding renewing my software subscription with Intuit. I got a voice message indicating that my credit card on file for the renewal was expired (true) and that I should call back at the number given. That was my big mistake; given that I made the callback, I overlooked the fact that I had not myself looked up the number I was calling. But how did they know my CC number was expired, and that my annual renewal date was coming up soon?
When I called, I immediately got connected to a live person. Second mistake: you can never get through the voice menu to a live person so easily. Anyway, the guy sounded convincing, and said I could get a special discount on renewal, so after some further conversation, I commented that I should be able to log in online and get this same deal, which was my preferred method. At that point, he finally put me on hold and then the call disconnected.