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Banks and health care providers have aggressively trained customers to be ok with giving sensitive info in a received call. It's a real disservice to the commun
by nilsbunger 5y ago
Banks and health care providers have aggressively trained customers to be ok with giving sensitive info in a received call. It's a real disservice to the community, but kind of a tragedy of the commons.
I also do a callback (verifying the number they give me via a google search) but it seems like almost no one else does. On one of these calls from a bank, I asked the agent whether anyone else asked to do a callback, and they said no one ever did this.
- unixbane 5y ago> it seems like almost no one else does Nope, I do basic stuff like this too. And it's basic stuff. As in, can be defeated by simple wiretaps in infrastructure outside your control.