I'd simply further: people don't enjoy rationing of goods and services. Inherently if there is more demand for services than there is capacity to provide them,

I'd simply further: people don't enjoy rationing of goods and services. Inherently if there is more demand for services than there is capacity to provide them, then somebody is going to be left out. And there's a pretty good chance that they'll think the system is unfairly rigged against them, either individually or as a group.