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> Just today on HN there were multiple stories about Google banning entire companies for arbitrary reasons, possibly as a result of poorly-conceived automated d
by tommiegannert 5y ago
> Just today on HN there were multiple stories about Google banning entire companies for arbitrary reasons, possibly as a result of poorly-conceived automated decision-making.
There might also be some selection bias here since "escalating Google issues to HN" has become a thing. Complaining about Google is popular on HN, for good or bad. Yet, they grow revenue, so they aren't losing customers in droves. It's quite possible customers of other companies just don't escalate to HN (yet).
(Said as a former Google employee.)
- gkbrk 5y agoTo be fair Google losing users is not the same as Google losing customers. Their main customers are the companies paying Google to stalk you across the net, and they don't need you to have a Google account to do that.
- thunderbong 5y agoIt's not just on HN. Also, since HN is not used by the general public, isn't it possible that the number of people facing these issues might be higher?
- onion2k 5y agoYet, they grow revenue, so they aren't losing customers in droves. They grow revenue, so they aren't losing customers in droves, yet.