I believe Zuckerberg never made it past the "I don't know why these dumb fucks trust me" phase of his psychological development. He's never fully grasped that

I believe Zuckerberg never made it past the "I don't know why these dumb fucks trust me" phase of his psychological development. He's never fully grasped that the fact that people did in fact trust him means he has a responsibility rather than a mandate. Unfortunately every time Zuckerberg has abused his power, he never faces a single consequence, so he just keeps learning the wrong lesson again and again.