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All good points. > Yes, humans are expensive, and spammers will try to game the appeals process, too - but it's simply a cost of doing business. Another Hacke
by Anthony-G 5y ago
All good points.
> Yes, humans are expensive, and spammers will try to game the appeals process, too - but it's simply a cost of doing business.
Another Hacker News commentator¹ had a good suggestion for this problem:
> Microsoft have a better solution, or at least one of their departments does. You pay for support questions and if it turns out it’s actually Microsoft’s fault they refund you the fee.
If users paid some up-front fee for the appeal, similar to the above, regular users would have the opportunity to appeal an automated ban (if the appeal was done properly). On the other hand, spammers and other malicious actors would have to pay money for the opportunity to attempt to game the system.
¹ https://news.ycombinator.com/item?id=30855836 https://news.ycombinator.com/item?id=30855836