Bring on the downvotes! But I don't think they will downvote, my experience is that people are open to reasonable arguments even if they might disagree. It sou

Bring on the downvotes! But I don't think they will downvote, my experience is that people are open to reasonable arguments even if they might disagree. It sounds like you have customers, so you should talk to them! Use the people who contact support to ask them if they would pay $23/year, if they mind a subscription, if it was clear how the license works, etc etc. Those are the people who matter, who cares about downvotes on hn, you have customers! As to info; Yes, very hard to get right. You should think about it in layers; big bold one line, then details somewhere else. In places where action is required; force it (for example like I mentioned before). Try, test, improve. Maybe also consider going through a service like https://setapp.com/developers https://setapp.com/developers (I have no experience with them from the developer side, but I am a happy customer!)