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A lot of times, when it comes to business like this, in person complaints go into the ether, but the online complaints are recorded and play a part in performan
by Meph504 5y ago
A lot of times, when it comes to business like this, in person complaints go into the ether, but the online complaints are recorded and play a part in performance metrics, or hit corp response team rather than branch.
- andylynch 5y agoThis is it. Online complaints will go into a system where they are monitored by (very) senior management and reported to regulators.
- jay_kyburz 5y agoNow if only Google had a similar complaint form.