I've spent several thousand $ on Ubiquiti hardware. After a poor experience with their support team and shitacular integration between their ERX and UniFi produ

I've spent several thousand $ on Ubiquiti hardware. After a poor experience with their support team and shitacular integration between their ERX and UniFi products I'm looking to change vendors. To be clear with my own experience: - Ubiquiti requires an online login to use UniFi products (which you _should not_ encourage especially for home/prosumer use) - UniFi does not integrate with the products that you might have purchased when you were less experienced or have less requirements. For example: I bought several EdgeRouter X products then moved on to UniFi products because I needed SFP+. UniFi management does not manage any EdgeRouter devices despite being manufactured by the same company, so I effectively have a dozen different network management pages to deal with. - The web interface for UniFi is terrible; they've had a "new" UI and an "old" UI and support requires you to use the old UI to retrieve information to solve a lot of the problems. The "new" UI looks nice but often renders incorrectly (especially the network topology page). - Support will sometimes ask you to SSH into your own devices to do certain steps that can't be done from their fancy UI. - UniFi has several different settings pages all with overlapping and confusing terminologies instead of having an actual _unified_ settings page for all of the products being managed. - I've also had trouble managing their updates insomuch as one device that they claim was bricked but in fact simply wasn't compatible (and wasn't _advertised_ as incompatible) with my network settings. They told me to RMA the item (at my own cost) and the replacement item had the exact same problem and required additional troubleshooting after I'd already spent money and time to return the item. After resolving that problem, with a USP-Plug, it ended up creating its own wifi network whose security can't be configured by me. I'm sure glad I don't have to deal with network audits... I think Krebs is a scapegoat. That doesn't excuse any incorrect information he has on his blog. But Ubiquiti certainly isn't a bastion of good either.