5 ms·
No clear right or wrong answer, sure. But do you not take any sort of measure both before and after the feature launch to evaluate what effect it had? How muc
by mattcwilson 5y ago
No clear right or wrong answer, sure.
But do you not take any sort of measure both before and after the feature launch to evaluate what effect it had? How much “more right” (or not) you got?
How do you know that all the talk with the customers led to a feature that made a difference?
- kqr 5y agoOf course! "How do I know I'm successful?" is one of the most important questions one can ask of oneself at work. And one students should ask themselves, too. The current grading system teaches people not to ask this. That's a problem.
- mattcwilson 5y ago> The current grading system teaches people not to ask this. I would love to see your evidence to back this claim. > Of course! Can you tell me a little bit more about the pre and post measures you used? Were they numerical? Were they based on observable facts? Did they give you a sense of how close to (or far from) your goal you landed?
- kqr 5y agoPink's Drive cites some studies on grading as extrinsic motivation, and one of the Kahneman books touched on it too, but I don't remember if it was the bias or noise one. How I measure success (or recognise failure, at least) varies between problems. Sometimes quantitative, sometimes qualitative. Sometimes based on theory and process, sometimes based on observation and outcome. I rarely, however, find it meaningful to know "how close to the goal I landed" because that generally says more about the goal than the outcome.
- mattcwilson 5y agoRegarding the research - thanks! I do like Dan Pink. Kahneman is still on my to-read list. So the assertion is that, if grades act as an extrinsic motivator, they replace passion/pride/curiousity as intrinsic motivators? That argument vaguely makes sense to me but personally it feels like more of a “both and”. As for your approach to measuring success - no offense, but it sounds like the sort of vague, feel-good, don’t-fret-it sort of goal-setting that techniques like SMART goals, KPIs, and OKRs are intended to supercede. Do you do anything like those?