I've had some weird behavior from them as well--I get a letter saying I owe something like $35 for some reason... I decide to pay it, go to the website, it say

I've had some weird behavior from them as well--I get a letter saying I owe something like $35 for some reason... I decide to pay it, go to the website, it says the ID number given is invalid. I couldn't get anyone on the phone. I gave up on trying to pay it. Then a few months later they sent me a check for about $200 for no reason I can divine. Then a month ago I got a 1099-INT for 14$ of interest (on WHAT?!) from the FTB. I honestly don't think they have any idea what's going on there. I've also had the same behavior from the IRS. They're sending me bills for taxes I've paid-- and they've cashed the checks. I truly hate them. I've spent weeks trying to sort this stuff out, and literally just got another letter an hour ago saying I owed something I have already paid.