4 ms·

> Personal CRM for relationship building > Stay in touch with the customers that matter to your business Is this for personal or business?

by itake 5y ago

kstrauser 5y ago
For $12/mo, it's far into business use for me. I can't see ever paying $144/yr to remember to text my mom. For business, that might be reasonable. For personal use, no way.
- m3adow 5y ago
  I agree. The feature set is too shallow for a $12/mo subscription for personal usage. Or the target group is even more niche than I assume.
- JetAlone 5y ago
  It depends, I think. I've thought about implementing a system of my own for minimal amounts of contact to keep people in my loop. Otherwise, something of a pareto distribution emerges where I talk a lot to 5 people and unfairly leave some people in the dark. If I wanted to be extremely mercenary/selfish, I could make absolutely sure that the people who have something I want are definitely always kept in the list, and try to gradually increase their rank-order to get closer to them socially.
- nathanganser 5y ago
  > For $12/mo, it's far into business use for me On a tangent, I do think that software businesses undercharge heavily. It works for VC-funded businesses but for bootstrapped companies, we definitely have to charge real prices. My monthly Blue Bottle budget is probably around $50, I don't see why I wouldn't pay as much if not more for a piece of software :)
  - kstrauser 5y ago
    I don't want to downplay what this specific app is doing, and there's obviously some interest in this field. But from my perspective, this (and Dex) are way more expensive per year than something like OmniFocus - published by a bootstrapped company - which can solve 90% of the problem in addition to doing a lot more stuff. I think a lot of people could use something like Reminders with actions like "Call Mom; repeat every 6 days". And again, for me, this isn't $144/yr better than that free solution. If I were doing this as part of my job, sure, I'd happily ask my company to cover the cost. I don't see a scenario where I would pay that much for personal use. (BTW, I do literally have a Reminders list called "Maintain relationships" with actions like "Buy a birthday card for my niece", "Call Mom on her wedding anniversary", "Text Joe", and such. It keeps me from getting too out of sync with the people I care about. I'd pay a couple of dollars a month if there were something that helped automate setting up and maintaining that list.)
nathanganser 5y ago
For those where the two collide. Otherwise there usually is not enough motivation to pay for a personal CRM :)
- itake 5y ago
  Dex is doing ok. I'm just confused who the customer is. Would I be paying for this out of my paycheck so I would do my job better? Or would my employer buy this for me to use?

> Personal CRM for relationship building > Stay in touch with the customers that matter to your business Is this for personal or business?

by itake 5y ago

> Personal CRM for relationship building > Stay in touch with the customers that matter to your business Is this for personal or business?

kstrauser 5y ago

For $12/mo, it's far into business use for me. I can't see ever paying $144/yr to remember to text my mom. For business, that might be reasonable. For personal use, no way.

m3adow 5y ago
I agree. The feature set is too shallow for a $12/mo subscription for personal usage. Or the target group is even more niche than I assume.
JetAlone 5y ago
It depends, I think. I've thought about implementing a system of my own for minimal amounts of contact to keep people in my loop. Otherwise, something of a pareto distribution emerges where I talk a lot to 5 people and unfairly leave some people in the dark. If I wanted to be extremely mercenary/selfish, I could make absolutely sure that the people who have something I want are definitely always kept in the list, and try to gradually increase their rank-order to get closer to them socially.
nathanganser 5y ago
> For $12/mo, it's far into business use for me On a tangent, I do think that software businesses undercharge heavily. It works for VC-funded businesses but for bootstrapped companies, we definitely have to charge real prices. My monthly Blue Bottle budget is probably around $50, I don't see why I wouldn't pay as much if not more for a piece of software :)
- kstrauser 5y ago
  I don't want to downplay what this specific app is doing, and there's obviously some interest in this field. But from my perspective, this (and Dex) are way more expensive per year than something like OmniFocus - published by a bootstrapped company - which can solve 90% of the problem in addition to doing a lot more stuff. I think a lot of people could use something like Reminders with actions like "Call Mom; repeat every 6 days". And again, for me, this isn't $144/yr better than that free solution. If I were doing this as part of my job, sure, I'd happily ask my company to cover the cost. I don't see a scenario where I would pay that much for personal use. (BTW, I do literally have a Reminders list called "Maintain relationships" with actions like "Buy a birthday card for my niece", "Call Mom on her wedding anniversary", "Text Joe", and such. It keeps me from getting too out of sync with the people I care about. I'd pay a couple of dollars a month if there were something that helped automate setting up and maintaining that list.)

nathanganser 5y ago

For those where the two collide. Otherwise there usually is not enough motivation to pay for a personal CRM :)

itake 5y ago
Dex is doing ok. I'm just confused who the customer is. Would I be paying for this out of my paycheck so I would do my job better? Or would my employer buy this for me to use?