I think the article author agrees with you. That's why they put 'work' in quotes. It is useful for their argument to split 'work' and 'not work' along these li

I think the article author agrees with you. That's why they put 'work' in quotes. It is useful for their argument to split 'work' and 'not work' along these lines because they are trying to reach readers that honestly do believe that any time not actively writing code for a jira ticket isn't work.