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That would incentivize Google not to find it erroneous.

• ______-_-______ 5y ago
  If they blatantly lie to steal your money, you can now prove actual damages in court. That's an improvement over trying to sue over a lost free gmail account. Not that I think going to court is an ideal solution, but what other choice do you have as a lowly civilian without friends in Mountain View?
• someotherperson 5y ago
  Why? I appreciate the "always assume bad faith" approach for corporations (hell, I'm the biggest advocate) but what's the benefit for Google here? 1. The support cost is totally offset -- at $50/hour, it would give someone four hours to investigate and two hours to prepare a report. 2. Bad actors won't pay, and neither will people who haven't really made money on the store 3. Google develops an actual framework for resolution 4. Some level of trust is developed again 5. It helps provide better training data for Google's automated process -- the engineers behind it probably cost $300/day each. I really can't see a situation where this would incentivise Google to steal money. It would land them in much hotter water than anything else they've been involved in before. We're talking international lawsuits if just one single support staff decides to be a whistleblower. It's too involved of a conspiracy.