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> Not to really defend Google here, but how else would you do it? The amount of data on these platforms is enormous and having people review the videos/apps/wha
by GeekyBear 5y ago
> Not to really defend Google here, but how else would you do it? The amount of data on these platforms is enormous and having people review the videos/apps/whatever would be simply prohibitively expensive.
Google is not incapable of providing customer support. Netflix, Apple, and Amazon all manage to provide free, robust customer service.
Google is simply unwilling.
- remram 5y agoExactly. Additional this is not a free platform like YouTube or Gmail: creating a Google Play account costs money, and Google took a cut of every app sale. Saying that Google has too many free users to provide support doesn't make sense here...