Having used Swype, Flex T9, and Dragon Natural Speaking, this buyout bothers me. And that's because while Swype really seems to get what customer support is al

Having used Swype, Flex T9, and Dragon Natural Speaking, this buyout bothers me. And that's because while Swype really seems to get what customer support is all about, Nuance itself is still into customer support circa 1998. Email support with automated wizards. A terrible "knowledge base". Seemingly no phone support. No forums. No wiki. It's honestly shocking how terrible and corporate focused Nuance's customer support is, given the nature of many of the customers of Dragon Naturally Speaking. I wish the folks at Swype the best, once I started using it, I became unable to use tap tap touchscreen keyboards. On the other hand, I do find a comment from a Verizon salesman I was speaking to interesting. And it matches my own experience. Really fast typers or texters want a physical keyboard. The problem I have with Swype is that after Swyping a sentence or two, I have to look at what is being input because salad cookies wrong easily diction mumble bad. Elephant. I picked up Flex T9 because I got an Android tablet not supported by Swype, and Flex T9 is very good at swyping. But it is not nearly as good as Swype and it is basically impossible to talk to Nuance about the problems. And unlike Swype, there have been no updates. So this could be a terrific marriage, especially if Siri technology trickles into Swype and Nuance pulls its head out of its butt and figures out what customer support is circa 2012. But boy, their support website is so awful, it's hard to imagine.