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> the disconnect between what Google thinks the user wants to see, and what the user actually wants to see. Results being what Google wants the user to see see
by bsdetector 5y ago
> the disconnect between what Google thinks the user wants to see, and what the user actually wants to see.
Results being what Google wants the user to see seems to be the real problem.
Youtube for example in the past would show suggestions from small channels that were interesting and fun, but now you can't even find them in search using an exact video title. I've seen Google News completely shut out a breaking news story for half a day and the only reason I can think of was the ranking AI saw some 'bad' words in every story - even from NYT/WaPo, whose articles were among the many dozens on Bing News. Presumably they've applied their anti-"I hated it" ideas to Search as well.
So now is a great time to compete with Google because they're handicapping themselves and even though they could just turn off the bias and return good results, they probably would rather lose than stop trying to influence users.