Their bosses bosses' have never seen their CEOs. I bet you there's a good chance a CSR doesn't even know their CEO's name. I certainly didn't back when I worke

Their bosses bosses' have never seen their CEOs. I bet you there's a good chance a CSR doesn't even know their CEO's name. I certainly didn't back when I worked at $IMMENSE_FINANCIAL_INSTITUTIONs