My French bank was welcoming me for A YEAR AND A HALF with a blocking page (I neeed to click ok I understand twice to go further) when I was loggong in, saying

My French bank was welcoming me for A YEAR AND A HALF with a blocking page (I neeed to click ok I understand twice to go further) when I was loggong in, saying in essence "because of the new law blah blah, you need to provide us the following document: ". And that is all there was. No mention of the nature of the document. I called them every 15 days and the help line guy or gal was telling me "impossible, you cannot have this page". Despite having sent them a screenshot. Then one day it was gone. Came back a year later, and gone again after two months. I really like the bank so I did not switch but I was close to do so.