Absolutely this.. Things in India have changed a lot in the last decade. Passports are one example. It used to take months when I was a kid. My first passport t

Absolutely this.. Things in India have changed a lot in the last decade. Passports are one example. It used to take months when I was a kid. My first passport took 3 months from application to getting it in hand and needed an "agent". My last one was through "taktal" - expedited application by paying extra fees and I got an SMS that the passport was sent to the printers by the time I walked out of the passport office. Another sms that it was dispatched next day and the day after I had it in my hand. No bribes, no agents, super smooth. For the common person, the most corrupt organizations they would encounter is around land and house registration, cops and maybe the DMV. If you work for the government, then it gets even worse as you are expected to pay for the job, pay for transfer to a nicer place etc. However, it is getting better every year.