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Honestly, have been long tenured (comfortable) at my current job for the whole of pandemic so only have second hand experiences through my direct reports. But o
by rookie_knight 5y ago
Honestly, have been long tenured (comfortable) at my current job for the whole of pandemic so only have second hand experiences through my direct reports. But on the whole I think remote work has made this problem kind of worse. When I was new I could walk over to someone, gauge their mood or how busy they are and have a direct conversation. Even if I lacked the ability to communicate my problem clearly it was definitely easier to get help. They could just see where i was stuck and get full context. Here for every simple thing people have to ping one on one on DMs or in group channels. There are few problems with this. One in large channels a person who asks a lot of questions is looked down upon. (Shouldn't be in an ideal world and we keep emphasizing this with processes and what not but it's human nature). Plus unlike an in person conversation every question you ask becomes a part of permanent/semi permanent record which discourages people from asking questions. Also you don't know when you are interrupting people. Even if you dont expect an answer right away when the person doesn't respond for a long time you naturally feel resentful. And repeating my earlier point it's much easier to provide full context when somebody has your undivided attention by showing them instead of typing out what you think the problem is.
- ProZsolt 5y agoIf you're not working fully async, you can always ask the person to schedule a call where you can discuss X if you can't come up with one simple question.